Privacy Policy

1. Introduction

Welcome to Froza™ ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.

By accessing or using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access the site.

2. Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: Name, email address, shipping address, billing address, phone number, and payment information when you make a purchase.
• Device Information: IP address, browser type, operating system, device identifiers, and browsing behavior.
• Usage Data: Pages visited, time spent on pages, click patterns, and referral sources.
• Cookies & Tracking: We use cookies, pixels, and similar technologies to enhance your experience and analyze site performance.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including shipping and returns.
• Send transactional emails (order confirmations, shipping updates).
• Provide customer support and respond to inquiries.
• Improve our website, products, and services.
• Send marketing communications (only with your consent, and you can opt out at any time).
• Detect and prevent fraud, unauthorized access, and other malicious activity.
• Comply with legal obligations.

4. How We Share Your Information

We do not sell your personal information. We may share your data with:

• Service Providers: Payment processors, shipping carriers, email platforms, and analytics tools that help us operate our business.
• Legal Requirements: When required by law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice.

5. Cookies & Tracking Technologies

We use cookies to:

• Remember your preferences and cart items.
• Analyze website traffic and performance.
• Deliver relevant advertisements through third-party ad networks.

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

6. Data Security

We implement industry-standard security measures including SSL encryption, secure payment processing, and access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Order data is retained for a minimum of 5 years for tax and legal compliance.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal data.
• Opt out of marketing communications at any time.
• Request a copy of your data in a portable format.

To exercise any of these rights, contact us at the email address below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of every site you visit.

10. Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Froza™ Support
Email: [email protected]